Practice website statements – Australian Homoeopathic Association

Practice website statements

In their clinic premises, practitioners need to display the National Code of Conduct for Health Care Workers poster published by their state government. Individual state legislation may also require practitioners to display this on their website. Details can be found on this page:

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The following is a suggested text that practitioners could put on their practice websites – copy/paste relevant parts from the information in italics below:

If you are not satisfied with our service, please contact us. We take complaints seriously and aim to resolve them quickly and fairly.

If you remain dissatisfied with our response, please contact the Australian Homoeopathic Association (AHA) – admin@homeopathyoz.org.

If you are registered with ARoH:

For further support you may contact the Australian Register of Homoeopaths (ARoH) – exec@aroh.com.au.

Complaints may also be directed to the Health Complaints Commissioner *. The commission responds to complaints about health services and the handling of health information. Their service is free, confidential and impartial. To lodge a complaint, use the following contact details: **

* The name may differ from state to state and needs to be inserted according to the information below:

ACT: Health Services – ACT Human Rights Commission

NSW: NSW Health Care Complaints Commission

Qld: Office of the Health Ombudsman

NT: Health and Community Services Complaints Commission

SA: Health and Community Services Complaints Commissioner

Tas: Health Complaints Commissioner Tasmania

Vic: Health Complaints Commissioner

WA: Health and Disability Services Complaints Office (HaDSCO)

** This information is location specific and needs to be supplied accordingly:

ACT: https://www.hrc.act.gov.au/complaints, P 02 6205 2222, E hrcintake@act.gov.au

NSW: https://www.hccc.nsw.gov.au/, P 1800 043 159, E hccc@hccc.nsw.gov.au

Qld: https://www.oho.qld.gov.au/, P 133 OHO (133 646), E info@oho.qld.gov.au

NT: https://hcscc.nt.gov.au/, P 1800 004 474, E hcscc@nt.gov.au

SA: https://www.hcscc.sa.gov.au/, P 1800 232 007, E info@hcscc.sa.gov.au

Tas: https://www.healthcomplaints.tas.gov.au/, P 1800 001 170, E health.complaints@ombudsman.tas.gov.au

Vic: https://hcc.vic.gov.au/, P 1300 582 113

WA: www.hadsco.wa.gov.au/, P 1800 813 583, E mail@hadsco.wa.gov.au

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