The way the telephone is answered to a prospective client at first contact will have a major influence on whether they will decide to:
– make an appointment for a first consultation
– decide to go elsewhere.
The general consensus of ethical bodies is that in the treatment of family or friends in any situation other than first aid and emergencies, the practitioner’s closeness to the person can obscure their ability to be objective and therefore impair their ability to provide the highest level of care.
What to do with a request to provide a medicine prescribed by another practitioner.
Sometimes a query may be received from a member of the public, requesting clarification of the reason for a particular homeopathic prescription and/or the prescribing protocol used by another practitioner.
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